Student Services Comms Request Form

• The Student Services Comms team follows a standard of best practices to curate content and visuals that align with TRU brand guidelines.
• We focus on providing "just in time" information - posts will be scheduled strategically in our content calendar, based on availability. Please provide your preferred posting date if there is one and we will try our best to accommodate this request.
• Requests are to be submitted a minimum of 7 business days prior to your preferred posting date. If this is a last-minute request, please indicate that in the 'additional notes' section. The output will be dependent on the team's capacity.
• For larger requests, please upload a detailed document; our team will follow up to book a meeting.

The Process:

• The Student Services Comms team follows a standard of best practices to curate visuals that align with TRU brand guidelines.
• Documents will be proofread before beginning the design.
• If you'd like to explore options or brainstorm ideas, please indicate so on the form, and the team will follow up to book a meeting.

Do you have a student success or good news story you would like our Storyteller to write? Send a request to the The Student Services Comms team and we would be happy to create engaging written content.

What to include: Please be specific with your requests! Include contact information for featured students, staff, faculty or stakeholders, along with a preferred timeframe, supplemental materials, quotes, a call to action and additional relevant details about the testimonials.

• Requests must be submitted a minimum of 7 business days prior to your preferred posting date. If this is a last-minute request, please indicate that in the 'additional notes' section. The output will be dependent on the team's capacity.
• If you'd like to explore options or brainstorm ideas with the Storyteller, please indicate so on the form and the team will follow up to book a meeting.

Do you have a highlight that you would like to feature in the Student Services Annual Report?

Please submit any success stories, student achievements, departmental stats, grants/funding, presentations, publications, awards or notable mentions!

Submissions will be reviewed by our Storytelling team. Requests will be approved based on the following:

• The submission must have occurred between April 01 (prior year) to March 31 (current year), as the report will follow the fiscal year.
• The Storyteller may edit, add quotes and/or supplemental information. Requests will depend on available space, engagement criteria & relevance, provision of details or ability to gather needed information before the publication date.

The Process:

• The Student Services Comms team will schedule a time, date and location for headshots, team photos and other photography requests.
• Based on capacity, photo edits can take up to 7-10 business days.
• If you require a bio, please provide details in each question field and our team can shape it into a third-person paragraph.