General inquiries
For general Financial Services questions, contact the Finance Help team.
Welcome to the Financial Services Division at Thompson Rivers University. Our goal is to provide students, employees, vendors and community partners with courteous, timely and efficient service.
Financial Services on OneTRU
TRU employees can access financial information, tools, forms and resources through the Financial Services SharePoint site.
Please note: You must sign in with your TRU account to access Financial Services content on OneTRU SharePoint.
Visit or connect with Financial Services
Office hours
Monday to Friday
9 a.m. to 4 p.m.
Closed on statutory holidays
Virtual appointments
Schedule a virtual appointment with the Finance Help team for assistance with your financial services questions.
Contact a Financial Services team
For specialized assistance, choose the team that most closely matches your question.
Cashier and payments
Accounts receivable
Accounts payable
Payroll
T2202 inquiries
Mailing address
Financial Services DivisionThompson Rivers University
805 TRU Way
Kamloops, BC V2C 0C8
Fax numbers
- Administration
- 250-371-5603
- Payroll
- 250-371-5625
Information for vendors
TRU generally pays invoices within standard payment terms, usually 30 days from the invoice date. Please allow approximately three weeks for internal processing.
Special terms, expedited payments and other modified arrangements cannot be accommodated unless approved by Financial Services in advance.
Submitting invoices
Invoices and payment inquiries should be sent to the TRU department with which you are conducting business, rather than directly to Accounts Payable.
Checking the status of an invoice
When asking about the status of an invoice, please have the associated purchase order number available.
If a purchase order number is unavailable, providing a copy of the invoice will help speed up the inquiry.
Accounts payable inquiries
For assistance tracking an invoice or payment, contact accountspayable@tru.ca .
